Frequently Asked Questions
General
Is AccLocker a marketplace or a single shop?
A marketplace. Independent sellers list their own products on shared category pages, set their own prices, stock and warranty terms, and compete for the same order.
How do I choose between sellers offering the same product?
Compare price, stock, warranty length, delivery type, and what's included (email access, 2FA, recovery info). The listing details tell the real story — the title rarely does.
When does the warranty start?
At delivery, not at payment. Each listing shows its warranty length; open a ticket while the window is open if anything fails.
What happens if a product doesn't work?
Open a ticket from the order page. You, the seller and platform support share one thread. Outcomes are a replacement or a refund to your balance.
How do I pay?
Top up your balance (USDT, Litecoin and other crypto methods) and pay from it. Most orders are paid from balance, and delivery is instant for auto-delivery products.
Can I sell on AccLocker?
Yes. Apply for a store from your dashboard, pay the one-time non-refundable application fee, and pass the manual review. Your products also need approval before going live.
Is my money safe?
Sellers only get paid after you confirm receipt (or auto-confirm). Opening a ticket freezes the payout. Refunds go straight back to your balance.
Why do you require a Telegram username?
So every account ties to a reachable human, and so order updates, ticket replies and restock alerts reach you instantly. Sellers must also connect Telegram before withdrawing.